Privacy Policy

When you contact Nousraum through this website, we may collect information that you voluntarily provide, including:

• your name
• company name
• business email address
• telephone number, if provided
• city and country
• property type
• number of rooms, units or buildings, if provided
• solutions of interest
• information about existing building systems or integrations
• the contents of your inquiry
• your preferred language

The website and its service providers may also process limited technical information required to operate, secure and improve the website, such as IP address, browser type, device information, referring page and basic activity logs.

Do not submit passwords, building access codes, system credentials, payment information or other sensitive personal information through the contact form.

Nousraum may use information submitted through the website to:

• respond to inquiries
• understand a prospective customer's property and operational requirements
• arrange technical or business discussions
• provide requested information
• operate, maintain and secure the website
• comply with applicable legal obligations

We will not use contact-form information for unrelated purposes without providing appropriate notice or obtaining consent when required.

By voluntarily submitting information through the contact form, you consent to its collection and use for the purposes described at the time of collection and in this Privacy Policy.

You may withdraw your consent, subject to legal or contractual restrictions, by contacting Nousraum.

Nousraum may use service providers that support website hosting, form processing, communications, security and related technical operations.

These providers may process information only as necessary to provide their services or as otherwise permitted by law.

Nousraum does not sell personal information.

Some website or communications service providers may process information outside Quebec or Canada. Where applicable, information may therefore be subject to the laws of another jurisdiction.

Nousraum retains personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate business requirements and to comply with applicable legal obligations.

Information that is no longer required should be securely deleted or anonymized in accordance with applicable requirements and Nousraum's internal practices.

Nousraum uses reasonable administrative, technical and organizational safeguards appropriate to the nature of the information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Subject to applicable law, you may contact Nousraum to:

• ask whether Nousraum holds personal information about you
• request access to your personal information
• request correction of inaccurate or incomplete information
• withdraw consent where applicable
• ask questions about how your information is handled
• submit a privacy-related concern or complaint

Nousraum may need to verify your identity before responding to certain requests.

This website may use cookies or similar technologies that are necessary for security, site functionality and user preferences.

If analytics, advertising or other non-essential cookies are used, an appropriate consent mechanism will be implemented to allow visitors to make a meaningful choice before non-essential cookies are activated.

This website may contain links to external websites. Nousraum is not responsible for the privacy practices or content of third-party websites.

Nousraum may update this Privacy Policy when its practices, services or legal obligations change. The revised policy will be posted on this page with an updated revision date.